Hospitality sector
Full time
Makkah
Posted 3 months ago
Assistant Training Manager – Hospitality
About the Role:
Our client is a leading hospitality company seeking a highly motivated and organized Assistant Training Manager to join their dynamic team. In this role, you will play a crucial role in supporting the development and delivery of engaging training programs for their staff, ensuring they possess the necessary skills and knowledge to deliver exceptional guest experiences.
Responsibilities:
- Assist the Training Manager in developing and implementing comprehensive training programs for all hotel departments, aligned with company standards and industry best practices.
- Develop and maintain training materials, including presentations, handouts, and online modules.
- Facilitate training sessions on various topics, such as guest service, housekeeping procedures, food and beverage service, and safety protocols.
- Stay up-to-date on industry trends and best practices in hospitality training.
- Assist with the recruitment and onboarding of new staff.
- Perform other duties as assigned by the Training Manager.
Qualifications:
- Minimum of 1-2 years of experience in a training and development role within the hospitality industry.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to develop engaging and effective training programs.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- A passion for the hospitality industry and a commitment to delivering exceptional guest service.
Location: Makkah